Tickets purchased online are automatically refunded within 30 days via the method of payment with which they were purchased.
In the event that you have purchased tickets in the Ticket Shop, please send them back to us with the details of your bank account, to AB Ticket Shop, Anspachlaan 110, 1000 Brussel, or drop by with the tickets during the reception’s opening times (mon-fri 10am – 6pm).

Official statement:

“Due to unforeseen travel commitments, I need to cancel my shows in Brussels and Cologne to a future date in 2017.  Refunds can be received at the point of sale, sorry for not being able to make these shows but hope to make this up to you soon”