Visitors with a handicap
Main Hall
There is a reserved zone on the first balcony, on the right of the hall. This balcony is easily accessible by elevator and there are no stairs or thresholds.
Ask for assistance from one of our stewards at the ticket control, you will be accompanied to the designated area on the balcony.
Sanitary facilities are available on the ground floor just behind the bar. Ask one of our stewards for the access key.
People who have difficulty standing are kindly asked to come as early as possible. On the first balcony are 250 permanent seats. These can not be reserved, but entry at the opening of the doors (check our website) guarantees a seat.
Flex
There is a reserved zone on the first balcony, on the right of the hall. This balcony is easily accessible by elevator and there are no stairs or thresholds.
Ask for assistance from one of our stewards at the ticket control, you will be accompanied to the designated area on the balcony.
Sanitary facilities are available on the ground floor just behind the bar. Ask one of our stewards for the access key.
People who have difficulty standing are kindly asked to come as early as possible. In a Flex configuration there are 450 seats. These cannot be reserved, but entry at the opening of the doors (check our website) guarantees a seat.
Theatre
There is a reserved zone on the first balcony, on the right of the hall. This balcony is easily accessible by elevator and there are no stairs or thresholds.
Ask for assistance from one of our stewards at the ticket control, you will be accompanied to the designated area on the balcony.
Sanitary facilities are available on the ground floor just behind the bar. Ask one of our stewards for the access key.
Box
In a Box configuration the balconies are closed. There is a designated wheel chair user area left at the front.
Sanitary facilities are available on the ground floor just behind the bar. Ask one of our stewards for the access key.
There are no further seats provided. If you however need a seat for medical reasons, please contact us in time.
Club
The Club is available by elevator. The stewards will acoompany you to the front of the stage. Sanitary facilities are available on the ground floor.
Guide dog
Please contact us if you want to attend a concert with your guide dog.
Deaf and hearing impaired people
Please let us know your wishes to experience the concert in the best possible way. Balloons are available with the stewards at the entrance.
Earplugs
Are freely available at every bar.
Parking
Anspachlaan 89, across from the entrance, 2 spaces
Anspachlaan 117, 1 space
Anspachlaan 126, 1 space
Anysufer Label
With this concert, the AB wants to emphasise that visitors with a handicap are more than welcome at its events too. So, not only for this concert but also all through the year. The AB has made many efforts for people with a limitation, online too: since recently, the AB-website possesses an AnySurfer label, which guarantees easy accessibility for every user.
In order to achieve this, we strictly followed the guidelines of AnySurfer, a quality assurance label accessible websites. The visually impaired, the blind, and the elderly experience problems online the most. But AnySurfer also monitors the accessibility for internet-users with motor and auditory limitations.
Besides, accessible websites are generally better suited for small screens, such as those of a mobile phone or pocket computer, and they are suitable for every kind of web browser.
